RH Real Partnerships

REAL PARTNERSHIPS

Real Partnerships | 3 42 44 46 48 50 52 54 56 58 60 62 64 66 68 70 72 74 76 78 Electrodry | Cleaning services Novated Finance Australia | Leasing solutions OurBroker | Mortgage broker Tapi | Property Care Platform Inspection Express | PM Tech ReGrowth | Consultancy Auctions Live | Live streaming auctions Settle Easy Conveyancing | Conveyancing Arcadia | Underwriting Made Comfy | Short term rentals FLK It Over | Digital signing Detector Inspector | Property compliance Rental Rewards | Payment solutions RateMyAgent | Reviews Crackers Clearout | Rubbish removal Blueprint | Office fit-outs Before You Buy | Strata/Building & Pest Inspections CCT | Amplify Apple Removals | Removalists Our experience is your advantage 2023 - 2024 Performance Matrix The values we’re built on National & International reach Canon | Photocopying services NAB | Bank Printforce | Printing services Direct Connect | Connection services REA | Portal Content House | Videography Pack & Send | Delivery partner CoreLogic | Property data Total Image Group | Uniform & Attire Promo On Demand | Promotional & Merchandise Cloudstaff | Offshore staffing Mould Men | Mould remediation ACOP | Industry training organisation Crystal Display | LED displays MooCar | New car | Fleet pricing Real Flow | VPA 04 06 07 08 10 12 14 16 18 20 22 24 26 28 30 32 34 36 38 40 Contents

Our experience is your advantage There’s a real magic to having one of Australasia’s best-known brands behind you when it really matters most. Our remarkable story began in 1883 when property pioneers Tom Raine and Joseph Horne first opened for business in Wentworth Court, Elizabeth Street in Sydney. From the very start, they established a set of business practices that continue to guide and inspire us to this day. We are committed to personalised service and forging a tradition of excellence in sales, leasing, management and consulting services across all types of property. In the 1970s, the Raine & Horne network decided to franchise nationally which was a watershed moment for us. Today, we have offices in every state and territory of Australia, as well as internationally. A fourth generation, and proudly 100% Australian owned family business, today we are one of the oldest family-owned firms in the Southern Hemisphere. We are proud of our heritage; however, it’s our ability to integrate this long history into a modern vision which allows the brand to remain an industry leader with a powerful market presence. 4 | Real Partnerships

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6 | Real Partnerships FY 2023/24 Performance Matrix 4,000+ staff across the globe Since 1883 290k+ active monthly Amplify users 350+ offices globally 300+ training events 130k+ managed properties 22m+ visits to rh.com.au 20m+ impressions on social media 5,700+ Amplify campaigns $860k R&H Foundation raised to date 15m+ people reached in print/online media 21k+ DigiKits sent $11.7b+ worth of property sold 8,500+ hours of training provided 335k+ buyers through OFI

Real Partnerships | 7 Collaboration We are greater than the sum of our parts and know that working together is crucial for success. The values we’re built on Integrity We pride ourselves on always doing the right thing - acting in our clients best interests’ is non-negotiable. Innovation We embrace creativity, innovation and continuous improvement. We implement cutting-edge technology to create a seamless customer experience. Reliability We are there every step of the way. We are authentic, dependable and aim to deliver consistency always. Professional We support and develop our teams to be the best they can be. Knowledge We embrace change through perpetual learning and development.

8 | Real Partnerships National & International reach Our customers and clients come from far and wide, which is why our reach stretches far beyond Australian shores. Raine & Horne offices span across the globe, including New Zealand, Malaysia, India and Dubai as well as affiliate offices across Europe and Asia. With offices and contacts across Australasia, you can be sure that our Raine & Horne brand will give you the leverage you need to stand out in your suburbs. With our unrivalled multi-national network, you will have the tools and contacts to impress, win and wow your prospective clients. You’ll be able to offer them a comprehensive international online presence, with the ability to market listings on global real estate sites including Juwai.com.

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10 | Real Partnerships Canon Photocopying services Canon understands that you are selling dream homes, not just houses, so presentation is everything. Discover Canon’s range of award-winning business products from printers to scanners, print management software, and more. Canon’s solutions empower you to create a variety of high-quality marketing materials and documentation internally, eliminating the need for outsourcing. Our award-winning software simplifies print volume management, allowing you to take control of set configurations and more, promoting sustainability and operational efficiency within your business. With finance options to help your agency get the solutions you need, make that first impression a lasting one, with Canon’s real estate solutions. Mark Lowe Phone: 0435 528 507 Email: mark.lowe@sales.canon.com.au

12 | Real Partnerships NAB Bank Spend less time managing payments and more time building profitable relationships. NAB Portal Pay is an innovative digital payment solution for real estate agents and their clients. It lets you take deposits securely for property sales in real time and makes rent payment easy for both agents and tenants. It’s backed by the strength, expertise and security of the NAB network – with the right support when you need it. Suzy Grant Phone: 0459 861 141 Email: Suzy.M.Grant@nab.com.au

14 | Real Partnerships Printforce Printing services In 2024 Printforce celebrates 36 years in business. Established in 1988, our mission is to develop and provide customised marketing products and services exclusively for the real estate industry, with our dedication and attention to detail creating the industry standard for excellence. At Printforce we share a deep passion for servicing the Real Estate industry, celebrating long-term friendships and relationships with partners across Australia. We’re more than a print supplier, at Printforce we’re a key part of the team. Raymond Cavicchia | NSW State Manager Phone: 0423 591 979 Email: raymond@printforce.com.au

16 | Real Partnerships Direct Connect Connection services Raine & Horne has launched exclusive utility connection service Raine & Horne Connect™- Powered by industry leader Direct Connect. Raine & Horne Connect™ will assist your buyers and tenants connect their utilities including electricity, gas, internet + more. Easily implemented into your business with a host of software integrations including CompassPlus + more, and earn commissions and provide an excellent experience for your clients all within the famous Raine & Horne brand - speak to the DC team to switch on. James Lovell Phone: 0457 555 884 Email: james.lovell@directconnect.com.au

18 | Real Partnerships Realestate.com.au Portal Whether they’re buying, selling, renting, or just dreaming about home ownership, Australians love property. realestatate.com.au is the country’s number one address in property with more than 10.7 million people visiting the platform on average each month. With a trusted and market leading brand, personalised mobile experiences and unique market insights, Australians continuously turn to realestate.com.au throughout their property journey. Please call your local Account Manager Customer Support: customersupport@realestate.com.au Customer Success Team: CST@rea-group.com

20 | Real Partnerships Content House Videography As your full-service provider of real estate content around Sydney and Brisbane, Content House can provide onsite services for real estate photography and videography as well as off-site services to all areas of Australia and New Zealand. Our team of experts have years of experience in creating engaging real estate content. We use the latest equipment and techniques to ensure the highest quality standards. Our real estate content services are perfect for anyone looking to create a professional online presence. Matt Campbell Phone: 0407 370 492 Email: matthewc@contenthouse.io

22 | Real Partnerships Pack & Send Delivery partner PACK & SEND goes beyond the delivery of goods. We offer unrivalled value-added services and can customise solutions to meet your specific business needs. Our NO LIMITS philosophy means that we eclipse the service offerings of conventional freight companies by providing tailor-made logistics solutions to address the most complex logistics requirements. WE ARE YOUR SMART DELIVERY PARTNER. Chenna Kuppyreddy Phone: 0413 152 805

24 | Real Partnerships CoreLogic Property data CoreLogic is the largest provider of property information, analytics and propertyrelated risk management services in Australia and New Zealand. Our market-leading data and solutions empower real estate agents, principals and property managers to level up their business with valuable tools that help to prospect, list and sell. Make confident decisions, build your leads, qualify your prospects and grow your business with insights delivered at each stage of the property lifecycle. Keep your clients engaged and informed at every step of the real estate process, and level up your business with CoreLogic. Barbara Freeman Phone: 0427 320 305 Email: bfreeman-au@corelogic.com

26 | Real Partnerships Total Image Group Uniform & Attire As the official uniform provider for Raine & Horne, we offer convenient access to an online portal where you can easily purchase a variety of Raine & Horne branded uniforms and styles. Our platform is designed to provide a seamless shopping experience, allowing you to browse and select the perfect uniforms for your team with ease. With a wide range of options available, you can showcase your Raine & Horne brand proudly through our high-quality and stylish uniform offerings. Visit our online portal today to elevate your team’s professional appearance. Nicholas Hiles Phone: 1300 844 398 | 0449 986 597 Email: customerservice@totalimagegroup.com.au | nick@totalimagegroup.com.au

28 | Real Partnerships Promo On Demand Promotional & Merchandise Promo On Demand are the official promotional and merchandise partners of Raine & Horne, providing you with a one-stop-shop for all of your promotional and merchandising needs. We supply the network with a wide range of promotional items that can be used to market your office and enhance brand awareness. These include items such as mugs, keychains, notebooks, pens and so much more. Promo On Demand offer bespoke client gifts and are also the supplier of the industry-famous ‘door bows’ to add a unique touch to your property settlements. Nicole Dadic Phone: (02) 8330 6672 Email: rh@promoondemand.com.au

30 | Real Partnerships Cloudstaff Offshore staffing Established in 2010, Cloudstaff is an innovative market leader in real estate offhosre outsouced staffing, recognized for excellence in the industry. Cloudstaff offers a transformative blend of people and technology fueled by innovation and customercentricity. For over 15 years, we’ve seamlessly integrated bespoke remote staffing and technology solutions to forge global teams, reducing operational costs, improving productivity and enhancing customer service for scalable growth. With a People First Culture, our resignation rate is well below industry average, with over 5,000 Cloudstaffers. Honored with the prestigious HR Asia Award for Best Places to Work in Asia in 2022 and 2023, we offer access to a vast talent pool of over 500,000 professionals. Clients can opt for pretrained Cloudstaffers or real estate industry training via our Cloudstaff Academy. Our purpose-built AI technology supercharges remote productivity, ensuring seamless onboarding. With industrial-grade endpoint protection and robust security certifications, we prioritize data security. Cloudstaffers can work without disruption, either working remotely from home or working in a Cloudstaff office. Paul Findlay | Director Property Services, APAC Phone: 0459 199 222 Email: paulfi@cloudstaff.com

32 | Real Partnerships MouldMen Mould remediation At MouldMen, we specialize in efficient and thorough mould remediation services across Australia. Our expert team uses advanced techniques to safely remove mould and prevent its return, ensuring a healthier living environment for tenants. We prioritize your tenants safety and satisfaction, providing tailored solutions and transparent communication every step of the way. Trust MouldMen to ensure your rent roll is mould-free and safe. MouldMen, Transforming Lives through healthier homes since 2011. Gerard Murtagh Phone: 1300 60 59 60 Email: mould@mouldmen.com

34 | Real Partnerships Australian College of Professionals Industry training organisation ACOP has been an accredited Registered Training Organisation (RTO #91513) since 2003. We specialise in providing qualification-based and skills development programs from entry-level to Class 1 licensing requirements in real estate, stock & station, business broking, strata management, on-site management, buyers agents, mortgage broking, business administration and leadership and management. ACOP is all about compliance, compliance, compliance – with a practical approach recognising that compliance doesn’t make you money, but if you get it wrong – it will cost you dearly. In addition to being an approved provider by NSW Fair Trading for CPD for property agents - ACOP also offers products to enhance your agency’s operations – including Supervision Guidelines; Policy & Procedures Manuals; skills development training; and detailed compliance audits. ACOP is an approved provider of government funded programs, where neither the employee nor employer pay for the training – it is 100% funded by the government. Only approved providers have the ability to offer this to students. Eligibility varies for each of the government funded programs. Education is our business and we certainly endorse the age-old quote that “education is the key to success”, as we firmly believe that as educators, we can have a lasting impact on the lives of our students. Rosy Sullivan Phone: 1300 88 48 10 Email: enquiries@acop.edu.au

36 | Real Partnerships Crystal Display LED displays Crystal Display specialises in digital display solutions for real estate offices. Our digital signage are designed to help attract new listings by enhancing your brand positioning in your local marketplace. Showcase your office with high-quality, eye-catching display technology that draws attention and helps generates new inquiries. Transform your shopfront and boost your visibility with Crystal Display’s innovative solutions. Ben Fisher Phone: 1300 51 77 48 Email: Ben.Fisher@crystaldisplay.com

38 | Real Partnerships MooCar New car | Fleet pricing “Think Moocar for your next new car” Moocar is quickly becoming the best way for people to purchase ANY new car. Our tech platform engages Australia’s most respected dealers, who compete to win your business. A dedicated, specialist “Cowcierge” is with you the whole way. Experience total peace of mind with a committed expert handling your transaction from start to finish. Michelle Hobbs | Head of Sales Phone: 0499 889 625 Email: michelle@moocar.com.au

40 | Real Partnerships RealFlow VPA As an agent, you can eliminate friction in your selling process for you and your customers with Real Flow’s smart payment solutions, including vendor financing, commission release and equity release. • Vendor Advertising Finance: Give your vendors the convenience of payment choice and flexibility while saving yourself countless hours of admin through our payments portal, which seamlessly integrates with DigiKit and your CRM. • Commission Release: Improve cash flow and take advantage of opportunities, with immediate access to your commission on exchange. • Equity Release - Improve your after sales care and attract referrals by offering vendors early access to equity from the sale. Justin Steer Phone: 0432 705 906 Email: justin@realflowfinance.com.au

42 | Real Partnerships Electrodry Cleaning services Electrodry’s core focus is to enhance the homes of Australia, through authentic technicians delivering a quality service every time. Electrodry’s revolutionary timber services allow us to bring new life to your timber floor without sanding. We can treat and refinish your bamboo, laminate and vinyl floors restoring their lustre. Electrodry also offer mould treatment, carpet, upholstery, tile & grout, air conditioning and mattress cleaning, all with a 14 day satisfaction guarantee. Anthony Burchell Phone: 1300 543 040 Email: commercial@electrodry.com.au

44 | Real Partnerships Novated Finance Australia Leasing solutions Discover the smart way to drive with Novated Finance Australia! Our Novated Leasing solutions offer unbeatable benefits: tax savings, hassle-free vehicle management, and flexible terms tailored to your needs. Whether you’re an employee or employer, we simplify ownership with expert guidance and exceptional customer service. Enjoy the freedom to choose your dream car while we handle the details. Join countless Australians benefiting from our trusted, personalized approach to Novated Leasing. Drive smarter with Novated Finance Australia today! Mathew Lloyd Phone: 02-99293767 Email: mathewl@nfaus.com.au

46 | Real Partnerships OurBroker Mortgage broker Our Broker is here to make your client’s property journey seamless through the bringing together of the best mortgage products and interest rates from over 35 of the residential and commercial lenders in Australia. Whether your clients want to purchase or refinance a home, Our Broker is here to help make their transactions enjoyable and straightforward. The team deal directly with lenders on your client’s behalf and can provide a clear picture of what your clients can afford, and which lenders can offer a product that best suits their individual needs. In addition to home loans, Our Broker can also assist with rent roll funding, commercial finance for established properties, property and construction financing as well as funding for overseas clients. Every loan referred through Our Broker will earn you a referral fee for your efforts, providing a substantial means of income in addition to your property commissions. Craig Betalli Phone: 1300 796 793 Email: craig.betalli@ourbroker.net.au

48 | Real Partnerships Tapi Property Care Platform Maintenance Sucks… But it doesn’t have to! Today, maintenance is a reactive part of any property management business. PMs deliver maintenance and repairs as they need to happen. But that’s all about to change. Tapi enables property managers to take a proactive approach for every property so that your customers receive a quality experience from day one! From better tenant reporting to faster job tracking and smarter maintenance planning, Tapi is for busy property managers looking to grow their business, simplify their process and cut the time they deal with maintenance in half! Jason Colbey Phone: 0438 045 874 Email: jasonc@tapihq.com

50 | Real Partnerships Inspection Express PM Tech Inspection Express is a leading provider of property management software solutions. Our powerful, intuitive platforms are designed to streamline property inspections and help businesses focus on what matters most: their clients, growth and staff. Trusted by thousands of Property Managers across Australia, New Zealand, and the US, our platform offers 360° virtual tours, automated comparison reports, real-time syncing, AI-driven condition report comments, customisation and much more — helping you reclaim up to 20 hours each week. With Inspection Express, you can say goodbye to the admin overload and hello to more time for delivering standout service and building stronger client relationships. Phone: 1300 901 688 Email: sales@ipropertyexpress.com

52 | Real Partnerships ReGrowth Consultancy REGROWTH is a consulting & coaching business born from the desire to support and sustain property professionals, business owners, and franchisors. Founded in 2021, REGROWTH is led by Kylie Walsh & Lauren Kirk who aim to build services and innovate to lighten the load, offering honest and constructive feedback to support and motivate individuals and brands. REGROWTH strives to build cultures of unbreakable trust, resulting in better retention, effective leadership, and operational cadence and frameworks that bolster CX and performance. Kylie Walsh Phone: 0408 471 595 Email: admin@regrowthkyliewalsh.com

54 | Real Partnerships Auctions Live Live streaming auctions Imagine having a tool that does more than just live stream your auctions - it actually boosts your agency’s online presence, drives traffic, and helps you generate leads. That’s what Auctions Live offers. Our platform makes bidder registration a breeze, simplifies your auction processes, and allows for online bidding. Plus, with our customisable widgets and Reggie, our Virtual Assistant, you can engage viewers and gather valuable insights. And the best part? Everything happens on your website, keeping the experience smooth and professional. Anthony Nounnis Phone: AU: 02 9086 9388 | NZ: 09 889 9004 Email: hello@auctionslive.com

AUCTIONS LIVE

56 | Real Partnerships Settle Easy Conveyancing Settle Easy is for anyone buying or selling property and is home to Australia’s best property lawyers and expert conveyancers. Settle Easy lawyers and conveyancers live and work in the local communities they serve and are dedicated to proving you with excellent customer service, advice and value. Let us take the hassle out of buying and selling so you can Settle Easy. Karim Belcaid, Chief Marketing Officer Phone: 0418 397 174 Email: karim.belcaid@settleeasy.com.au

58 | Real Partnerships Arcadia Underwriting Arcadia is a boutique Insurance Broking firm specialising in residential and commercial Landlord Insurance. We represent our Landlords’ interests not insurance companies. As Insurance Brokers we are qualified to manage and guide our Landlord’s through the insurance cycle, quoting renewal and importantly claim time. We are able to negotiate on Landlord’s behalf to ensure best outcome and removing the stress for everyone Arcadia is a professional and qualified difference when offering Landlord Insurance. Kate Ogilvie Phone: 0415 606 499 Email: kate@arcadiaunderwriting.com.au

60 | Real Partnerships Made Comfy Short term rentals MadeComfy is a global award winning short-term rental management company, an official partner of Airbnb, and one of the largest short-term rental brands in Australia and New Zealand. MadeComfy Pro is a B2B tailored product which provides Raine & Horne offices with a branded end-to-end solution for short-term rental management, to scale your rent roll and maximise your clients returns and increase your business revenue. Based on MadeComfy’s property performance, adding as few as 50 short-term rentals can potentially increase your rent roll value by over $200,000. Daryl Smith Phone: 0451 950 933 Email: daryl@madecomfy.com.au

62 | Real Partnerships FLK It Over Digital signing FLK it over streamlines your document signing process, making it quick and easy. Perfect for real estate and small businesses, it lets you create, send, and sign documents efficiently. With features like fast SMS signing, a user-friendly dashboard, and strong security measures, FLK adds significant value to your business by collecting signatures faster so you can move your business forward faster. Enhance your workflow today! Andrew Colagiuri | CEO & Founder Phone: 0408 685 066 Email: andrew@flkitover.com

64 | Real Partnerships Detector Inspector Property compliance Detector Inspector works with real estate agencies to make homes safer for tenants and compliance simpler for property managers and landlords. With over 19 years of experience, Detector Inspector is the largest residential safety & compliance company in Australia. Their 500 strong field services employees visit over 400,000 properties per year to ensure agencies and their landlords meet required compliance regulations. Their range of compliance services for residential properties includes smoke alarms (nationally), gas and electrical safety checks (in Victoria only), corded blinds, water efficiency checks and RCD safety switch testing (in NSW & QLD). Max Gilmour Phone: 0418 284 066 Email: max@detectorinspector.com.au

66 | Real Partnerships Rental Rewards Payment solution Rental Rewards offers real estate agents and developers a superior, hassle-free rent collection solution with 20 years of industry experience. Supporting Apple Pay, Google Pay, PayID, PayTo, Amex Pay with Points, cards, digital wallets, and bank accounts, it ensures tenants can pay their way. Enjoy automatic reconciliation, bank account verification, no cost to agents, and top-tier security with a no-chargeback guarantee. As a PCI DSS Level 1 compliant service, it provides the highest level of security. Tenants earn Qantas Frequent Flyer points and Ambassador Membership Rewards, enhancing satisfaction and loyalty. Marie Iatsenta | Director – Rental Rewards and Property Pay Phone: 0402 289 379 Email: marie.iatsenta@zenithpayments.com.au

68 | Real Partnerships RateMyAgent Reviews RateMyAgent helps homeowners select trusted real estate professionals. Our vision is to reshape the real estate industry by championing agents who excel through unwavering dedication to client satisfaction. We put their verified reviews in front of an audience intent on finding and selecting an agent. We aim to empower homeowners to navigate the property market with complete confidence. By featuring verified reviews, property listings, leases and results, RateMyAgent provides a complete view of agents’ performance. Natasha Mitford Phone: 0499 119 599 Email: natasha.mitford@ratemyagent.com

70 | Real Partnerships Crackers Clearout (NSW Only) Rubbish removal At Crackers Clearout, our home clearance and rubbish removal service ensures that your property can hit the market quickly, becoming a blank canvas for immediate styling and selling. Whether it is a full home clearance or just a few items to be removed we have a solution for you. We don’t just clear out homes; we remove one of the biggest sources of stress in the home sale process. Trusted by real estate agents and homeowners alike, our expert team will handle your home clearance so you can focus on your next steps with confidence. Nathan McCracken Phone: 0467 648 122 Email: nathan@crackersclearout.com.au

72 | Real Partnerships Blueprint Office fit outs Founded in 2003, The Blueprint has been delivering expert signage solutions Australia wide for over 20 years. Our specialised team will help elevate your signage and make your brand stand out from the competition. Your complete solution; • Site audit & planning • Design package • Permits, quality control & management • Manufacture & installation We take the stress out of rebranding! Gary Boschen Phone: 0437 919 757 Email: gary@theblueprint.com.au

74 | Real Partnerships Before You Buy Strata/Building & Pest Inspections Before You Buy provides buyers and sellers with affordable, high-quality property inspections through a shared-cost model, enhancing transparency and confidence in property transactions. Our detailed reports give crucial insights into a property’s condition, reducing risks and facilitating smoother sales. Buyers benefit from clarity and assurance, while sellers enjoy quicker, more efficient transactions. A BYB property inspection report is an essential item in property transactions. Sonia Theodorou Phone: 1300 253 761 Email: team@beforeyoubuy.com.au

76 | Real Partnerships Apple Removals (NSW Only) Removalists Apple Removals offers professional packing, storage, and moving services with over 40 years of experience. We safely store your items in clean, dry warehouses and provide efficient packing services, with options for short- or long-term storage. Whether you need full or partial packing, disposal of unwanted items, or help with moving into a new home or office, we handle it all. Our family-owned business prides itself on loyal customers and personalized service. Free onsite quotes available. Jeremie Saper Phone: 0457 009 362 Email: admin@appleremovals.com.au

78 | Real Partnerships CCT Amplify Amplify, powered by CCT Technology is a proven lead in AI-based social media marketing for real estate. Amplify creates over 100+ digital ads that are served across all major platforms targeting relevant active and passive buyers to your listings resulting in, on average, more enquiries and a higher sale price. Sarah Krasnova Phone: 0420 352 807 Email: rh@cct-technology.com

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